Shivakari Sangrah

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Return/Exchange And Cancellation

Exchange & Refund

Your purchase is eligible for exchange if it fits the following criteria:
  • Returns, refunds, and exchanges are not available for products purchased during Festive / Promotional Sales.
  • Exchange size requests submitted after 2 days of receiving the merchandise will not be approved.
  • If the customer has any size issue you can drop us a mail at shivakarisangrah@gamil.com mentioning the new required size and you will get a revert within 24 working hours.
  • if the new size request is out for stock ,We will issue a credit voucher that will be valid for 30 days. This credit voucher can be used to make a purchase for the same price or higher.
  • The credit voucher is valid for 30 days. If the credit voucher expires, the amount will not be refunded and the credit voucher will not be reissued, so please utilize it as it is valid.
  • All courier charges for exchanges product will be borne by the customer that is Rs 150.
  • It takes 5-10 days for the exchange process to complete.
  • Please ensure that the returned goods is unused and contains the original packing, price tag, and invoice.
  • Please note : We do not Provide Exchanges on sarees and unstitched fabrics.

    • Why my cancellation is not accepted?

    We usually deliver products immediately after an order is placed. Once an order has been placed, cancellation is not possible.

    What is the delivery cost, and are there any return fees?

  • Shipping is free in India.
  • Return charges to be borne by Customers.
  • Customers may return the merchandise to us with tracking information at shivakarisangrah@gmail.com for purchases shipped.

    • What can I return?

  • The refund will be processed once the goods has been returned to our address and a quality check has been completed.
  • Refunds typically take 3 to 4 business days to process.
  • Refunds can be issued in the form of credit voucher.

    • Disclaimer for Color and Description:

    Please bear in mind that, while we do our best to accurately reflect the product color, there may be some color discrepancies between the picture on the internet and the product you receive. This could be due to illumination, camera angle, or the fabric texture. This does not provide grounds for a return.
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    Shivakari Sangrah is a pioneer in the ethnic business, and the company was established in 2017.
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    Shivakari Sangrah is a pioneer in the ethnic business, and the company was established in 2017.
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